General Enquiries

Please complete the form below to make the enquiry

We’ve collected our most frequently asked questions on our FAQ Page, so be sure to give it a once-over before submitting your enquiry, as we may have already answered your question there!

Your Details*
First Name Last Name
Email*
What would you like to contact us about?*
Select the answer that best defines your question
Subject*
Which Show or City?*
If your question is show related, please select.
Type of Enquiry*
- I am an exhibitor
- I want to be an exhibitor
- I’m enquiring about one of your exhibitors
How do I book a space at Supanova?
To become an exhibitor at Supanova you will first need to register an account at our online exhibitor portal https://exhibitors.supanova.com.au.
Once registered, you can login and book the event you wish to attend. If the portal shows the event you wish to attend as active there is still space to book. If the event is fully booked it will not be available and will show as “Fully Booked”
What are the costs associated with exhibiting at Supanova?
Pricing varies between events, please go to online exhibitor portal https://exhibitors.supanova.com.au and download the Exhibitor Prospectus for full details on pricing, early bird rates, cut off periods and event dates
Did the above answered your question?
- Yes
- No
Your Exhibitor Portal Username*
Company / Business / Exhibitor Name*
Which city of this for?*
What is the city you will be booking for?
Is this a complaint?
- Yes
Your Phone Number*
Your Phone Number
Cosplay & Weapon Images
Drop files here or
Accepted file types: jpg, gif, png, pdf, Max. file size: 50 MB, Max. files: 3.
If you have a question about your cosplay or weapon appropriateness for Supanova. Please attach up to 3 images.
Are you an agent, represent talent or a talent agency?*
Agency*
Contact Number*
Please include international dialling prefixes
List of Proposed Guests*
Use the "+" button beside the field to add more names.
Please put only one name per row.
Name of Suggested Guest*
What they are known for?*
Official Website
IMDB link (if applicable)
Facebook Page
Guest's Twitter
What industries are they known for?*
Other - Please Be Specific*
Why you think they would be a great guest for Supanova?*
Documents
Drop files here or
Accepted file types: jpg, png, pdf, doc, docx, Max. file size: 2 MB, Max. files: 3.
More Information
Accessibility Enquiry Type*
We allow Companion Card holders into our events for free if they are accompanying someone less able bodied who has purchased a ticket and needs additional assistance. All that you need to do is enter together and show our Ticketing & Security team the purchased ticket and the Companion Card and they will take care of you.
We train our staff and volunteers to keep an eye out for people who need additional assistance especially when they are in queues. If you feel you need more assistance please approach one of our friendly volunteers and they’ll be more than happy to help.
Webpage address you experienced the problem on?*
Question or Comment*
Question*
When will Tickets go on sale?
Tickets generally gone on sale around 6-8 weeks prior to the tour. Please keep an eye on our website and social media platforms for more information.
I have a problem purchasing tickets
Our ticketing platform is powered by Moshtix. If you have any problems purchasing a ticket or accessing your account, please contact them. Their support times are Monday to Friday 9am to 7pm and Saturday 9am to 5pm AEST.
When will Autograph/Photograph Tokens go on sale?
We aim to have Tokens available approximately four weeks before the event, however this is subject to change. Please keep an eye on our website and social media platforms, as we'll make an announcement once the exact dates are confirmed.
I have a problem purchasing Tokens
Our ticketing platform is powered by Moshtix. If you have any problems purchasing a Token or accessing your account, please contact them. Their support times are Monday to Friday 9am to 7pm and Saturday 9am to 5pm AEST.
Can I get a Certificate of Authenticity? (COA)
Certificates of Authenticity (COAs) for Autographs acquired at Supanova are available to purchase at each show. We are currently only able to offer authentications for Autographs obtained at the event you are attending at the time, and cannot provide back-dated COAs.
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GENERAL ENQUIRIES

How do I book a space at Supanova?

What are the costs associated with exhibiting at Supanova?

When will Tickets go on sale?

I have a problem purchasing tickets

When will Autograph/Photograph Tokens go on sale?

I have a problem purchasing Tokens

Can I get a Certificate of Authenticity? (COA)

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